5 Direct Mail Attribution Methods


Direct Mail

By John Tan

Common questions we hear from our direct mail clients include: How do I know it’s working? What direct mail tracking and accurate attribution methods can I use?

Here are 5 direct mail tracking and attribution methods you can implement to accurately track and attribute results on your next direct mail campaign.


1 | Promotional and Unique Offer Codes

Promo codes are a popular way of attributing sales to your direct mail throughout the campaign.

By including a promo code on your mailer, you can track the sales that result when the code is used during a purchase.

Depending on your offer, this method can help entice prospects to take action. Whether they use the offer code online, via phone, or in-person, you can attribute the sale back to your campaign.


2 | Campaign Specific Phone Numbers

If it makes sense to have your prospects call to complete a purchase, then it may be worth investing in a unique phone number for your direct mail campaign.

Include the unique phone number on the mailer, and attribute sales coming through that line to your direct mail campaign.

5 Direct Mail Attribution Strategies

3 | Matchback Reports

Matchback reporting is the process of matching untracked sales with your mailing list.

An easy way to create a Matchback report is to match customers from your mailing list with the list of customer conversions made during your campaign.

The report is usually created once the campaign is over. Although this method is easy to do, it doesn’t allow you to track sales in real-time during your direct mail campaign.


4 | Campaign Specific Landing Pages

Most businesses now have a website.  You can use your website to attribute results to your direct mail campaign by including a URL or QR code on your mailer directing prospects to a unique page on your website.

Directing prospects to a landing page specific to your direct mail campaign allows you to track prospects online and attribute sales in real time.

5 Direct Mail Attribution Strategies

5 | Direct Mail Automation Tools

If you don’t have the bandwidth or skills to implement the above methods, there are many tools that can help automate your direct mail tracking and provide detailed attribution.

 For example, our Omni Mail service integrates 7 different tracking technologies and provides detailed, real-time reports. These reports are viewed through an online dashboard which tracks;

  • mail delivery per piece

  • ad impressions

  • ad click throughs

  • USPS Informed Delivery® email opens

  • inbound phone calls to a campaign specific phone number

  • website visits from prospects on your mailing list

  • anonymous web visitors on your site

  • matches mailing addresses to anonymous visitors

5 Direct Mail Attribution Strategies

Direct Mail Tracking

Direct mail campaigns don’t have to be sent without any hope of attribution. There are now reliable and highly accurate methods of tracking direct mail and attributing results. Direct mail tracking combined with digital technologies can give you a solid direct mail marketing strategy yielding ever improving results.


What are your favorite direct mail tracking and attribution methods?

I’d love to hear your stories. Get in touch! 


Follow us on LinkedIn and Facebook.


Back to Learning Library




Holiday Schedule: Sharpdots will be closed on Monday, January 2, 2023.  Production will resume on Tuesday,  January 3 , 2023.
If you have any questions about your turnaround times, please contact us.